PLEASE CHECK DIFFERENT POSTAGE RATES DURING CHECKOUT
** We cannot ship plants or livestock to W.A or TAS without prior approval from AQIS**
ORDERS AND DELIVERIES AllLivestock(fish/plants)are shipped using an Express Delivery (Currently this can take up to 3 days or more.) Orders are ONLY shipped on Mondays For livestock (fish/plants) your order must be in-by 11.59am (Qld Time) Sunday lunchtime for that same week delivery. Orders placed after the cut off time will go the Monday or Tuesday of the following week. (eg Orders placed on a Sunday 1.30pm, will be sent 8 days later on Monday/Tuesday Orders placed on Friday will be shipped in 4 days, ect.) ... you get the idea . If you only purchase fertilisers only it will be posted anytime with Standard Post
Once your items have been dispatched you will receive email details of tracking or consignment numbers to your email (Paypal) address so you can track your item online as it makes your way to you. Orders can be shipped to your home, work or any other physical address you specify (orders can not be shipped to PO Boxes) Our products/livestock are packed securely in plastic bags and boxes to ensure your products arrive in the best condition
The drivers are instructed to leave at your premises “without signature”, if you are not home. So consider an alternate address (workplace) if you are not going to be home and want to receive your order in person.
**Public Holidays may affect clearance of funds and postage deliveries, so we may delay sending until the following week**
FISH MEASUREMENT AND SIZING Please note : Pictures are for reference only Please be aware that corresponding fish size measurements refer to TL (Total Length). TL is defined by measurement from the tip of the snout, horizontally along the midline to the tip of the caudal fin.
DOA & RETURN POLICY
If you believe an item is missing, unwell, incorrect, undersized or any other issues on delivery, please take pictures of what you have received in the bags (with ruler for sizing issues). Then fill in the form below or email us - firstname.lastname@example.org We'll arrange for a refund or store credit for you - whichever you prefer unless the claim qualifies for resending the livestock. Claims MUST be accompanied with clear and accurate photos of each fish in the original sealed bag plus one picture of the fish out of the bag. Freight/Postage costs are Non-Refundable & are not able to be Claimed. Claims must be put through within 48 hours of the delivery.
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"You guys have out done yourselves. Thanks LCA, can't wait to order more plants to fill all my tanks. Loving the fertiliser too - highly recommend!"
"Jeffrey, your fertiliser mix is really good. I started using it full time about a week ago and plant growth has doubled. Stems in the back have grown by 3cm, swords grow 3 to 4 new leaves every week, chaining swords have runners spreading everywhere, my swords are finally going red again and all my plants are pearling. At times it looks like i have a fine mist in the tank from all the pearling."
"Absolutely beautiful package of plants from Liverpool Creek Aquariums arrived today, great price super fast delivery very happy customer. Thank you"
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